A mum called the police after Domino's failed to deliver her pizza - saying they left her children "to go hungry".Mum-of-three Clair, from Plymouth, placed a £37 order as a treat for her children leaving herself just £7 to live on for the next two days. After an hour of placing her order with the Plymouth branch, she got a call to say the pizza oven had broken and the meal would not be arriving. They also confirmed the money would be refunded but could take a day to be processed. Furious Clair, who has children aged five, 13 and 15, said the money could actually take up to five days to drop into her bank account leaving her unable to feed her children for the rest of the week.
She said: ""I phoned the police to ask if they could help, I was nearly crying. They said there was nothing they could do and I had to phone Domino's."The manager didn't even offer me to go to the other store. I said can I come and collect the money back from them and they said no they can't do that.""I had £7 left in my account. I used the last of my money to pay for the order that they accepted, they left it an hour before phoning me up to tell me I couldn't have the order because the oven had broke."I explained I had no more money, I said so you going to leave my kids with no food to go hungry, that’s it then, they don’t get to eat tonight."Clair said she was forced to tell her children they wouldn't be eating the night the pizza failed to arrive adding that she had to put them to bed "after eating crisps and things".
She said: "I really really wish I wasn’t there to see the disappointment on my youngest son's face, not to mention the fact that they were hungry and upset. They took £37 and left us with nothing."When I said I would call the police to ask for them to help me she just replied okay then and that was it."No police action was taken as Clair was told they could not help and she must phone Dominoes. She has now been refunded. A spokesperson for Domino's said: “Our store oven broke, so we apologised and refunded the customer the following morning."